Spatial Customer Support

Submit an enquiry or access request to the Customer Support team

Contact us about

What can we help you with?

How do I.....

Required fields are marked with an asterisk

{"xsrfToken":"03afa921a20a179cba1e5bc60b1b05a2d3cd533b_lout","branding":{"id":"2","key":"rs","name":"Spatial Customer Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1e8fba","headerLinkHoverBGColor":"#1e8fba","headerBadgeColor":"#1e8fba"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e7ae3af9-7e6f-42b8-b0d3-e23e38e7b7e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NGY3ZmY2My1jYzAyLTQ2ZGItODcxOC00N2Q5MmQyMTk5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3YWUzYWY5LTdlNmYtNDJiOC1iMGQzLWUyM2UzOGU3YjdlNiI6WyJyZWFkIl19LCJleHAiOjE3NTE1ODk0MjEsIm5iZiI6MTc1MTU4ODgyMX0.d3lXZ84X6hqwu8ZMCBQamncHib-TJ1WFKsesEbDzHhI&client=84f7ff63-cc02-46db-8718-47d92d219971&mode=fit","logoId":"e7ae3af9-7e6f-42b8-b0d3-e23e38e7b7e6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Queensland Spatial Help Centre","sharedPortalName":"Queensland Spatial Help Centre","userInitialAnnouncementHeader":"About the Spatial Help Centre","userInitialAnnouncementMessageWiki":"Spatial Help Centre is an initiative of Spatial Information, Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (Queensland) <a href=\"https://spatial-qld-support.atlassian.net/servicedesk/customer/portal/2/article/63373356\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Your Privacy, how to sign up and why you should</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Queensland Spatial Help Centre","sharedPortalName":"Queensland Spatial Help Centre","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Queensland Spatial Help Centre","sharedPortalName":"Queensland Spatial Help Centre","announcementHeader":"About the Spatial Help Centre","announcementMessage":"Spatial Help Centre is an initiative of Spatial Information, Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (Queensland)\n[Your Privacy, how to sign up and why you should|https://spatial-qld-support.atlassian.net/servicedesk/customer/portal/2/article/63373356]","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d165fdb4-4745-4ca1-8232-4dbef107813b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NGY3ZmY2My1jYzAyLTQ2ZGItODcxOC00N2Q5MmQyMTk5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQxNjVmZGI0LTQ3NDUtNGNhMS04MjMyLTRkYmVmMTA3ODEzYiI6WyJyZWFkIl19LCJleHAiOjE3NTE1ODk0MjEsIm5iZiI6MTc1MTU4ODgyMX0.RBQu8NZKsGUL5AnI-9Y8drW8F9Tc8U3Xd7PrDsmVyPg&client=84f7ff63-cc02-46db-8718-47d92d219971&height=300&mode=fit","bannerMediaApiFileId":"d165fdb4-4745-4ca1-8232-4dbef107813b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"rs","projectId":10000,"serviceDeskId":2,"name":"Spatial Customer Support","description":"Submit an enquiry or access request to the Customer Support team","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"755","name":"Access Imagery and Elevation Services","descriptionHtml":"","callToAction":"Access Imagery and Elevation Services","introHtml":"Spatial Portal Access for restricted imagery and elevation services (SISP)","icon":10511,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[169],"key":""},{"id":"632","name":"Court Certificate","descriptionHtml":"Please only provide location and time details - do not include legal and court proceeding information. If sensitive information is required, request a phone call.\nAs from 1 July 2024, a court certificate will only include the signed certificate and a copy of the image in its native format (TIF - historic aerial photo or GeoTIFF - orthomosaic tile).\nProcessing time is 10 business days from date of quote confirmation.\nFor more information: See <a href=\"https://www.business.qld.gov.au/running-business/support-assistance/mapping-data-imagery/imagery/aerial-photography\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Court Certificates - Imagery</a> (Additional costs for imagery orthophotos will be included in the quote). See <a href=\"https://www.legislation.qld.gov.au/view/html/inforce/current/act-1977-047#sec.66\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Astronomical Phenomenon - Evidence Act 1977 Part 5, Division 2, Section 66</a>.\nYour privacy: see <a href=\"https://www.resources.qld.gov.au/legal/privacy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Privacy</a>","callToAction":"Court Certificate","introHtml":"Request court certificate for metadata validation of an aerial photography frame / orthophoto tile or Astronomical Phenomenon.","icon":10523,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[3],"key":""},{"id":"635","name":"eLVAS Access Request","descriptionHtml":"","callToAction":"eLVAS Access Request","introHtml":"Request access to the electronic Land and Vegetation Administration System (eLVAS).","icon":10737,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10737","groups":[169],"key":""},{"id":"636","name":"eLVAS General Request","descriptionHtml":"","callToAction":"eLVAS General Request","introHtml":"Request offer withdrawals, re-open cases, batch document deletion, change tenancy details, organisation correction.","icon":10738,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10738","groups":[169],"key":""},{"id":"647","name":"General service request","descriptionHtml":"Used by government employees for general questions that don't fit any of the other Government use only forms","callToAction":"General service request","introHtml":"Use this form if your enquiry doesn't fit into any other form","icon":10512,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[169],"key":""},{"id":"129","name":"How do I.....","descriptionHtml":"","callToAction":"How do I.....","introHtml":"Ask about how to do something or find something in a spatial application.","icon":10632,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[3],"key":""},{"id":"608","name":"Planet - QSat access request","descriptionHtml":"By completing and submitting this form you agree to the <a href=\"https://www.forgov.qld.gov.au/property-land-and-infrastructure/view-qsat-satellite-images-of-queensland\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">QSat terms and conditions</a>","callToAction":"Planet - QSat access request","introHtml":"Request access to Planet satellite imagery under the QSat initiative.","icon":10503,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[169],"key":""},{"id":"1055","name":"Property Location Service (PLS)","descriptionHtml":"","callToAction":"Property Location Service (PLS)","introHtml":"Use this form to request access to PLS or report technical issues.","icon":10860,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10860","groups":[169,3],"key":""},{"id":"650","name":"Purchase Imagery and LiDAR","descriptionHtml":"","callToAction":"Purchase Imagery and LiDAR","introHtml":"Purchase latest LiDAR and high resolution scanned or digital imagery.","icon":10468,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[3],"key":""},{"id":"221","name":"Report a data or technical issue","descriptionHtml":"","callToAction":"Report a data or technical issue","introHtml":"Report data errors (eg. address, map label, rural property name) and technical issues with systems or services.","icon":10656,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10656","groups":[169,3],"key":""},{"id":"646","name":"SiteScan ESRI Drone software - new user access request","descriptionHtml":"Please bookmark this ESRI <a href=\"https://www.esri.com/arcgis-blog/products/site-scan/imagery/drone-imagery-and-site-scan-for-arcgis-frequently-asked-questions/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SiteScan for ArcGIS support page</a> which provides information on how to use SiteScan","callToAction":"SiteScan ESRI Drone software - new user access request","introHtml":"","icon":10744,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10744","groups":[169],"key":""},{"id":"640","name":"Spatial Help Centre Access Request","descriptionHtml":"","callToAction":"Spatial Help Centre Access Request","introHtml":"Request access to 'restricted' forms, knowledge base, or space within the QLD Spatial Information Help Centre. Report issues accessing the Help Centre or with your account. Register as a new Spatial Information staff member.","icon":10517,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[169],"key":""},{"id":"634","name":"System Access Request","descriptionHtml":"","callToAction":"System Access Request","introHtml":"Request access to Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development systems: (GLR, QNTIME, LPE, CISP, LAMS, LTL, SCDB, QSpatial data publisher).","icon":10513,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[169],"key":""},{"id":"219","name":"Address data - questions or issues","descriptionHtml":"","callToAction":"Address data - questions or issues","introHtml":"Ask a question about or report an issue with a Queensland address","icon":10654,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10654","groups":[],"key":""},{"id":"641","name":"Custom mapping request form","descriptionHtml":"","callToAction":"Custom mapping request form","introHtml":"","icon":10740,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"642","name":"Large format plot request","descriptionHtml":"","callToAction":"Large format plot request","introHtml":"This form should be used to submit requests for A0 or A1 plotting","icon":10529,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[],"key":""},{"id":"131","name":"Printing, copyright or licensing questions","descriptionHtml":"","callToAction":"Printing, copyright or licensing questions","introHtml":"If you have a question relating to the printing of one of our products, or a copyright or licensing question please use this form.","icon":10529,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[],"key":""},{"id":"638","name":"Qld Globe or GeoResGlobe - new topic request","descriptionHtml":"This form should only be completed when a new TOPIC is required in the Queensland Globe or GeoResGlobe. Do not submit this form unless all layers for your new topic have been added to the Queensland Globe or GeoResGlobe. For more information on Globe topics see: <a href=\"https://qldglobe.information.qld.gov.au/help-info/topics.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://qldglobe.information.qld.gov.au/help-info/topics.html</a> <a href=\"https://georesglobe.information.qld.gov.au/help-info/topics.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://georesglobe.information.qld.gov.au/help-info/topics.html</a>","callToAction":"Qld Globe or GeoResGlobe - new topic request","introHtml":"Request a new TOPIC in the Qld Globe or GeoResGlobe","icon":10570,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[],"key":""},{"id":"639","name":"Qld Globe or GeoResGlobe - Shared map extension","descriptionHtml":"","callToAction":"Qld Globe or GeoResGlobe - Shared map extension","introHtml":"If you require a shared map to remain active for longer than 30 days please complete and submit this form.","icon":10570,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[],"key":""},{"id":"637","name":"Qld Globe or GeoResGlobe layer requests","descriptionHtml":"","callToAction":"Qld Globe or GeoResGlobe layer requests","introHtml":"This form should be completed and submitted for Qld Globe or GeoResGlobe new layer requests or to update or remove existing layers. Before submitting a request please note the publication timeframes.","icon":10570,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[],"key":""},{"id":"220","name":"Report a data issue","descriptionHtml":"","callToAction":"Report a data issue","introHtml":"Have you identified a possible issue with our data, if so submit details of the issue using this form.","icon":10655,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10655","groups":[],"key":""},{"id":"132","name":"Request spatial data","descriptionHtml":"","callToAction":"Request spatial data","introHtml":"Request access to free imagery, data or services","icon":10550,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"649","name":"Survey Plan Quality","descriptionHtml":"","callToAction":"Survey Plan Quality","introHtml":"Used for requests forwarded from Titles Qld","icon":10746,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10746","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Contact Us"},{"id":169,"name":"Access to systems and applications"}],"orderMapping":{"3":[129,221,650,1055,632],"169":[634,608,635,636,640,755,221,1055,646,647]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a1834da2-bd49-3b25-927e-ea18ea7aa7a0","appLinkName":"System Confluence","appLinkUrl":"https://spatial-qld-support.atlassian.net/wiki","spaceKey":"QSUITE","spaceName":"Spatial Application - Customer Support","spaceUrl":"https://spatial-qld-support.atlassian.net/wiki/spaces/QSUITE","isServer":false},"labels":[],"projectKey":"CSREF","serviceDeskId":2,"kbLinkDomainURLs":["https://spatial-qld-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSREF","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NGY3ZmY2My1jYzAyLTQ2ZGItODcxOC00N2Q5MmQyMTk5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE1OTAwMjEsIm5iZiI6MTc1MTU4ODgyMX0.q-YjCZaE_0e4w_0ycH7K7bKassmalFH3geV12ap6a6Q","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"84f7ff63-cc02-46db-8718-47d92d219971","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":129,"projectId":10000,"issueType":{"id":"10002","name":"Ask a question"},"form":{"name":"How do I.....","descriptionHtml":"","callToAction":"How do I.....","intro":"Ask about how to do something or find something in a spatial application.","instructions":"","icon":10632,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10161","fieldConfigId":"10282","label":"Spatial system or application","description":"If the site you are using is not listed select other","descriptionHtml":"If the site you are using is not listed select other","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10863","label":"Qld Globe","selected":false,"children":[]},{"value":"10862","label":"GeoResGlobe","selected":false,"children":[]},{"value":"10859","label":"Geocoder","selected":false,"children":[]},{"value":"10864","label":"QImagery","selected":false,"children":[]},{"value":"10861","label":"QSpatial (QSC)","selected":false,"children":[]},{"value":"10860","label":"QTopo","selected":false,"children":[]},{"value":"10856","label":"Open Data","selected":false,"children":[]},{"value":"15748","label":"Property Location Service (PLS)","selected":false,"children":[]},{"value":"15749","label":"Direct Download Service (DDL)","selected":false,"children":[]},{"value":"10858","label":"Spatial Portal","selected":false,"children":[]},{"value":"10948","label":"Other","selected":false,"children":[]},{"value":"10857","label":"Floodcheck","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10091","fieldConfigId":"10202","label":"Additional information","description":"If there is any additional information that you consider relevant or important please include it here","descriptionHtml":"If there is any additional information that you consider relevant or important please include it here","required":false,"displayed":false,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"Title of your enquiry","descriptionHtml":"Title of your enquiry","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10252","fieldConfigId":"10423","label":"Spatial Labels - Reporting","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["15192"],"values":[{"value":"15209","label":"Addressing","selected":false,"children":[]},{"value":"15213","label":"Admin boundaries","selected":false,"children":[]},{"value":"15197","label":"Cadastral","selected":false,"children":[]},{"value":"16170","label":"Court Certificate","selected":false,"children":[]},{"value":"15192","label":"Customer support","selected":false,"children":[]},{"value":"15189","label":"Data correction","selected":false,"children":[]},{"value":"16169","label":"Data less than 3 years old","selected":false,"children":[]},{"value":"16168","label":"Data more than 3 years old","selected":false,"children":[]},{"value":"15187","label":"Data supply","selected":false,"children":[]},{"value":"15188","label":"Data update","selected":false,"children":[]},{"value":"15873","label":"Digitisation","selected":false,"children":[]},{"value":"15203","label":"Elevation","selected":false,"children":[]},{"value":"15755","label":"Flood","selected":false,"children":[]},{"value":"15735","label":"Floodcheck","selected":false,"children":[]},{"value":"15208","label":"Forestry","selected":false,"children":[]},{"value":"15734","label":"GeoResGlobe","selected":false,"children":[]},{"value":"15201","label":"GEORESOURCES","selected":false,"children":[]},{"value":"16353","label":"GeoSpatial Design","selected":false,"children":[]},{"value":"16163","label":"Historic Aerial Photography (HAP)","selected":false,"children":[]},{"value":"15993","label":"Historical research","selected":false,"children":[]},{"value":"16355","label":"Historical scanning","selected":false,"children":[]},{"value":"15202","label":"Imagery","selected":false,"children":[]},{"value":"15874","label":"Labour hire","selected":false,"children":[]},{"value":"15216","label":"Land Sciences","selected":false,"children":[]},{"value":"15200","label":"LANDS","selected":false,"children":[]},{"value":"16166","label":"LiDAR (derived products)","selected":false,"children":[]},{"value":"16165","label":"LiDAR (raw data point cloud)","selected":false,"children":[]},{"value":"16005","label":"Metadata","selected":false,"children":[]},{"value":"15207","label":"Native Title","selected":false,"children":[]},{"value":"16381","label":"Permit Data","selected":false,"children":[]},{"value":"15210","label":"Place names","selected":false,"children":[]},{"value":"15215","label":"Planning","selected":false,"children":[]},{"value":"15875","label":"Project activity","selected":false,"children":[]},{"value":"16354","label":"Publication or proofread","selected":false,"children":[]},{"value":"15736","label":"QImagery","selected":false,"children":[]},{"value":"15733","label":"Qld Globe","selected":false,"children":[]},{"value":"15737","label":"QSpatial (QSC)","selected":false,"children":[]},{"value":"15738","label":"QTopo","selected":false,"children":[]},{"value":"16167","label":"Satellite","selected":false,"children":[]},{"value":"15743","label":"Scripting or Coding support","selected":false,"children":[]},{"value":"16164","label":"SISP","selected":false,"children":[]},{"value":"15185","label":"Spatial application","selected":false,"children":[]},{"value":"15184","label":"Spatial data (E.g. SHP)","selected":false,"children":[]},{"value":"15739","label":"Spatial Portal","selected":false,"children":[]},{"value":"15194","label":"Spatial products (e.g. pdf, plot or report)","selected":false,"children":[]},{"value":"15186","label":"Spatial web service (E.g., WMS)","selected":false,"children":[]},{"value":"15212","label":"Stakeholder","selected":false,"children":[]},{"value":"15217","label":"State Land","selected":false,"children":[]},{"value":"15742","label":"Story Map, Web App or Survey","selected":false,"children":[]},{"value":"15191","label":"System enhancement","selected":false,"children":[]},{"value":"15190","label":"System issue","selected":false,"children":[]},{"value":"15193","label":"System or application access","selected":false,"children":[]},{"value":"15198","label":"Topographic","selected":false,"children":[]},{"value":"15211","label":"Transport (Road, Rail etc.)","selected":false,"children":[]},{"value":"15553","label":"Tutorials or eCOMMS (e.g. YouTube, Web content)","selected":false,"children":[]},{"value":"15199","label":"Vegetation","selected":false,"children":[]},{"value":"15205","label":"Web app issue","selected":false,"children":[]},{"value":"15195","label":"Web app update","selected":false,"children":[]},{"value":"15206","label":"Web service issue","selected":false,"children":[]},{"value":"15196","label":"Web service update","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"To provide images or attachments add them to the *attachments* field","descriptionHtml":"To provide images or attachments add them to the attachments field","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10098","fieldConfigId":"10209","label":"Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10099","fieldConfigId":"10210","label":"Preferred name","description":"The name you prefer to be addressed by if different to your email address","descriptionHtml":"The name you prefer to be addressed by if different to your email address","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10041","fieldConfigId":"10143","label":"Phone number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"cascadingselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect","fieldId":"customfield_10054","fieldConfigId":"10160","label":"Organisation type","description":"If you'd prefer not to say select Other","descriptionHtml":"If you'd prefer not to say select Other","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10457","label":"Accommodation and food services","selected":false,"children":[{"value":"10508","label":"Accommodation","selected":false,"children":[]},{"value":"10509","label":"Food and Beverage Services","selected":false,"children":[]}]},{"value":"10463","label":"Administrative and support services","selected":false,"children":[{"value":"10534","label":"Administrative Services","selected":false,"children":[]},{"value":"10535","label":"Building Cleaning, Pest Control and Other Support Services","selected":false,"children":[]}]},{"value":"10450","label":"Agriculture, forestry and fishing","selected":false,"children":[{"value":"10468","label":"Agriculture","selected":false,"children":[]},{"value":"10469","label":"Aquaculture","selected":false,"children":[]},{"value":"10470","label":"Forestry and Logging","selected":false,"children":[]},{"value":"10471","label":"Fishing, Hunting and Trapping","selected":false,"children":[]},{"value":"10472","label":"Agriculture, Forestry and Fishing Support Services","selected":false,"children":[]}]},{"value":"10467","label":"Arts and recreation services","selected":false,"children":[{"value":"10546","label":"Heritage Activities","selected":false,"children":[]},{"value":"10547","label":"Creative and Performing Arts Activities ","selected":false,"children":[]},{"value":"10548","label":"Sports and Recreation Activities","selected":false,"children":[]}]},{"value":"10454","label":"Construction","selected":false,"children":[{"value":"10495","label":"Building Construction","selected":false,"children":[]},{"value":"10496","label":"Heavy and Civil Engineering Construction","selected":false,"children":[]},{"value":"10497","label":"Construction Services","selected":false,"children":[]}]},{"value":"10465","label":"Education and training ","selected":false,"children":[{"value":"10539","label":"Preschool and School Education","selected":false,"children":[]},{"value":"10540","label":"Tertiary Education","selected":false,"children":[]},{"value":"10541","label":"Adult, Community and Other Education","selected":false,"children":[]}]},{"value":"10453","label":"Electricity, gas, water and waste services","selected":false,"children":[{"value":"10491","label":"Electricity Supply ","selected":false,"children":[]},{"value":"10492","label":"Gas Supply","selected":false,"children":[]},{"value":"10493","label":"Water Supply, Sewerage and Drainage Services","selected":false,"children":[]},{"value":"10494","label":"Waste Collection, Treatment and Disposal Services","selected":false,"children":[]}]},{"value":"10460","label":"Financial and Insurance services","selected":false,"children":[{"value":"10525","label":"Finance","selected":false,"children":[]},{"value":"10526","label":"Insurance and Superannuation Funds","selected":false,"children":[]},{"value":"10527","label":"Auxiliary Finance and Insurance Services","selected":false,"children":[]}]},{"value":"10176","label":"Government - Federal","selected":false,"children":[{"value":"10356","label":"Attorney-General's Department","selected":false,"children":[]},{"value":"10357","label":"Department of Agriculture, Fisheries and Forestry","selected":false,"children":[]},{"value":"10358","label":"Department of Defence","selected":false,"children":[]},{"value":"10359","label":"Department of Education","selected":false,"children":[]},{"value":"15239","label":"Department of Employment and Workplace Relations","selected":false,"children":[]},{"value":"10360","label":"Department of Finance","selected":false,"children":[]},{"value":"10361","label":"Department of Foreign Affairs and Trade","selected":false,"children":[]},{"value":"10362","label":"Department of Health and Aged Care","selected":false,"children":[]},{"value":"10363","label":"Department of Home Affairs","selected":false,"children":[]},{"value":"10364","label":"Department of Industry, Science and Resources","selected":false,"children":[]},{"value":"10365","label":"Department of Infrastructure, Transport, Regional Development, Communications and the Arts","selected":false,"children":[]},{"value":"10366","label":"Department of Parliamentary Services","selected":false,"children":[]},{"value":"10367","label":"Department of Social Services","selected":false,"children":[]},{"value":"10368","label":"Department of the House of Representatives","selected":false,"children":[]},{"value":"10369","label":"Department of the Prime Minister and Cabinet","selected":false,"children":[]},{"value":"10370","label":"Department of the Senate","selected":false,"children":[]},{"value":"10371","label":"Department of the Treasury","selected":false,"children":[]},{"value":"10372","label":"Department of Veterans' Affairs","selected":false,"children":[]}]},{"value":"10175","label":"Government - Local","selected":false,"children":[{"value":"10387","label":"Aurukun Shire Council","selected":false,"children":[]},{"value":"10421","label":"Balonne Shire Council","selected":false,"children":[]},{"value":"10449","label":"Banana Shire Council","selected":false,"children":[]},{"value":"10373","label":"Barcaldine Regional Council","selected":false,"children":[]},{"value":"10374","label":"Barcoo Shire Council","selected":false,"children":[]},{"value":"10375","label":"Blackall-Tambo Regional Council","selected":false,"children":[]},{"value":"10376","label":"Boulia Shire Council","selected":false,"children":[]},{"value":"10422","label":"Brisbane City Council","selected":false,"children":[]},{"value":"10423","label":"Bulloo Shire Council","selected":false,"children":[]},{"value":"10424","label":"Bundaberg Regional Council","selected":false,"children":[]},{"value":"10388","label":"Burdekin Shire Council","selected":false,"children":[]},{"value":"10389","label":"Burke Shire Council","selected":false,"children":[]},{"value":"10390","label":"Cairns Regional Council","selected":false,"children":[]},{"value":"10391","label":"Carpentaria Shire Council","selected":false,"children":[]},{"value":"10392","label":"Cassowary Coast Regional Council","selected":false,"children":[]},{"value":"10377","label":"Central Highlands Regional Council","selected":false,"children":[]},{"value":"10393","label":"Charters Towers Regional Council","selected":false,"children":[]},{"value":"10425","label":"Cherbourg Aboriginal Shire Council","selected":false,"children":[]},{"value":"10394","label":"Cloncurry Shire Council","selected":false,"children":[]},{"value":"10395","label":"Cook Shire Council","selected":false,"children":[]},{"value":"10396","label":"Croydon Shire Council","selected":false,"children":[]},{"value":"10378","label":"Diamantina Shire Council","selected":false,"children":[]},{"value":"10397","label":"Doomadgee Aboriginal Shire Council","selected":false,"children":[]},{"value":"10419","label":"Douglas Shire Council","selected":false,"children":[]},{"value":"10398","label":"Etheridge Shire Council","selected":false,"children":[]},{"value":"10399","label":"Flinders Shire Council","selected":false,"children":[]},{"value":"10426","label":"Fraser Coast Regional Council","selected":false,"children":[]},{"value":"10379","label":"Gladstone Regional Council","selected":false,"children":[]},{"value":"10427","label":"Gold Coast City Council","selected":false,"children":[]},{"value":"10428","label":"Goondiwindi Regional Council","selected":false,"children":[]},{"value":"10429","label":"Gympie Regional Council","selected":false,"children":[]},{"value":"10400","label":"Hinchinbrook Shire Council","selected":false,"children":[]},{"value":"10401","label":"Hope Vale Aboriginal Shire Council","selected":false,"children":[]},{"value":"10430","label":"Ipswich City Council","selected":false,"children":[]},{"value":"10380","label":"Isaac Regional Council","selected":false,"children":[]},{"value":"10402","label":"Kowanyama Aboriginal Shire Council","selected":false,"children":[]},{"value":"10447","label":"Livingstone Shire Council","selected":false,"children":[]},{"value":"10403","label":"Lockhart River Aboriginal Shire Council","selected":false,"children":[]},{"value":"10431","label":"Lockyer Valley Regional Council","selected":false,"children":[]},{"value":"10432","label":"Logan City Council","selected":false,"children":[]},{"value":"10381","label":"Longreach Regional Council","selected":false,"children":[]},{"value":"10382","label":"Mackay Regional Council","selected":false,"children":[]},{"value":"10404","label":"Mapoon Aboriginal Shire Council","selected":false,"children":[]},{"value":"10433","label":"Maranoa Regional Council","selected":false,"children":[]},{"value":"10420","label":"Mareeba Shire Council","selected":false,"children":[]},{"value":"10405","label":"McKinlay Shire Council","selected":false,"children":[]},{"value":"10434","label":"Moreton Bay Regional Council","selected":false,"children":[]},{"value":"10406","label":"Mornington Shire Council","selected":false,"children":[]},{"value":"10407","label":"Mount Isa City Council","selected":false,"children":[]},{"value":"10435","label":"Murweh Shire Council","selected":false,"children":[]},{"value":"10408","label":"Napranum Aboriginal Shire Council","selected":false,"children":[]},{"value":"10448","label":"Noosa Shire Council","selected":false,"children":[]},{"value":"10436","label":"North Burnett Regional Council","selected":false,"children":[]},{"value":"10409","label":"Northern Peninsula Area Regional Council","selected":false,"children":[]},{"value":"10410","label":"Palm Island Aboriginal Shire Council","selected":false,"children":[]},{"value":"10437","label":"Paroo Shire Council","selected":false,"children":[]},{"value":"10411","label":"Pormpuraaw Aboriginal Shire Council","selected":false,"children":[]},{"value":"10438","label":"Quilpie Shire Council","selected":false,"children":[]},{"value":"10439","label":"Redland City Council","selected":false,"children":[]},{"value":"10412","label":"Richmond Shire Council","selected":false,"children":[]},{"value":"10383","label":"Rockhampton Regional Council","selected":false,"children":[]},{"value":"10440","label":"Scenic Rim Regional Council","selected":false,"children":[]},{"value":"10441","label":"Somerset Regional Council","selected":false,"children":[]},{"value":"10442","label":"South Burnett Regional Council","selected":false,"children":[]},{"value":"10443","label":"Southern Downs Regional Council","selected":false,"children":[]},{"value":"10444","label":"Sunshine Coast Regional Council","selected":false,"children":[]},{"value":"10413","label":"Tablelands Regional Council","selected":false,"children":[]},{"value":"10445","label":"Toowoomba Regional Council","selected":false,"children":[]},{"value":"10414","label":"Torres Shire Council","selected":false,"children":[]},{"value":"10415","label":"Torres Strait Island Regional Council","selected":false,"children":[]},{"value":"10416","label":"Townsville City Council","selected":false,"children":[]},{"value":"10446","label":"Western Downs Regional Council","selected":false,"children":[]},{"value":"10384","label":"Whitsunday Regional Council","selected":false,"children":[]},{"value":"10385","label":"Winton Shire Council","selected":false,"children":[]},{"value":"10386","label":"Woorabinda Aboriginal Shire Council","selected":false,"children":[]},{"value":"10417","label":"Wujal Wujal Aboriginal Shire Council","selected":false,"children":[]},{"value":"10418","label":"Yarrabah Aboriginal Shire Council","selected":false,"children":[]}]},{"value":"10174","label":"Government - State","selected":false,"children":[{"value":"16459","label":"Qld - Customer Services, Open Data and Small and Family Business","selected":false,"children":[]},{"value":"10182","label":"Qld - Education","selected":false,"children":[]},{"value":"16460","label":"Qld - Families, Seniors, Disability Services and Child Safety","selected":false,"children":[]},{"value":"16461","label":"Qld - Housing and Public Works","selected":false,"children":[]},{"value":"16462","label":"Qld - Justice","selected":false,"children":[]},{"value":"16463","label":"Qld - Local Government, Water and Volunteers","selected":false,"children":[]},{"value":"16464","label":"Qld - Natural Resources and Mines, Manufacturing and Regional and Rural Development","selected":false,"children":[]},{"value":"16465","label":"Qld - Primary Industries","selected":false,"children":[]},{"value":"16473","label":"Qld - Queensland Corrective Services","selected":false,"children":[]},{"value":"16474","label":"Qld - Queensland Fire Department","selected":false,"children":[]},{"value":"16475","label":"Qld - Queensland Health (and Ambulance)","selected":false,"children":[]},{"value":"16476","label":"Qld - Queensland Police Service","selected":false,"children":[]},{"value":"16477","label":"Qld - Queensland Treasury","selected":false,"children":[]},{"value":"16466","label":"Qld - Sport, Racing and Olympic and Paralympic Games","selected":false,"children":[]},{"value":"16467","label":"Qld - State Development, Infrastructure and Planning","selected":false,"children":[]},{"value":"16468","label":"Qld - The Environment, Tourism, Science and Innovation","selected":false,"children":[]},{"value":"16469","label":"Qld - The Premier and Cabinet","selected":false,"children":[]},{"value":"16470","label":"Qld - Trade, Employment and Training","selected":false,"children":[]},{"value":"10196","label":"Qld - Transport and Main Roads","selected":false,"children":[]},{"value":"16471","label":"Qld - Women, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism","selected":false,"children":[]},{"value":"16472","label":"Qld - Youth Justice and Victim Support","selected":false,"children":[]},{"value":"10202","label":"ACT","selected":false,"children":[]},{"value":"10198","label":"NSW","selected":false,"children":[]},{"value":"10204","label":"NT","selected":false,"children":[]},{"value":"10201","label":"SA","selected":false,"children":[]},{"value":"10200","label":"Tas","selected":false,"children":[]},{"value":"10199","label":"Vic","selected":false,"children":[]},{"value":"10203","label":"WA","selected":false,"children":[]}]},{"value":"15031","label":"Government owned corporation or statutory authority","selected":false,"children":[{"value":"15032","label":"Cross River Rail Delivery Authority","selected":false,"children":[]},{"value":"15043","label":"Energex","selected":false,"children":[]},{"value":"15044","label":"Energy Queensland Limited","selected":false,"children":[]},{"value":"15045","label":"Ergon Energy","selected":false,"children":[]},{"value":"15046","label":"Far North Queensland Ports Corporation Limited (Ports North)","selected":false,"children":[]},{"value":"15047","label":"Gladstone Ports Corporation Limited","selected":false,"children":[]},{"value":"15033","label":"Gold Coast Waterways Authority","selected":false,"children":[]},{"value":"15034","label":"Maritime Safety Queensland (TMR)","selected":false,"children":[]},{"value":"15048","label":"Powerlink Queensland","selected":false,"children":[]},{"value":"15035","label":"Queensland Electoral Commission","selected":false,"children":[]},{"value":"15036","label":"Queensland Health Service","selected":false,"children":[]},{"value":"15037","label":"Queensland Performing Arts Centre","selected":false,"children":[]},{"value":"15038","label":"Queensland Racing Integrity Commission","selected":false,"children":[]},{"value":"15039","label":"Queensland Rail","selected":false,"children":[]},{"value":"15040","label":"Queensland Treasury Corporation","selected":false,"children":[]},{"value":"16510","label":"Resources Safety & Health Queensland","selected":false,"children":[]},{"value":"16047","label":"Seqwater","selected":false,"children":[]},{"value":"15041","label":"Stadiums Queensland","selected":false,"children":[]},{"value":"15042","label":"Sunwater (Qld Bulk Water Supply)","selected":false,"children":[]},{"value":"15049","label":"Titles Queensland","selected":false,"children":[]}]},{"value":"10466","label":"Health care and social assistance ","selected":false,"children":[{"value":"10542","label":"Hospitals","selected":false,"children":[]},{"value":"10543","label":"Medical and Other Health Care Services","selected":false,"children":[]},{"value":"10544","label":"Residential Care Services","selected":false,"children":[]},{"value":"10545","label":"Social Assistance Services","selected":false,"children":[]}]},{"value":"10459","label":"Information media and telecommunications","selected":false,"children":[{"value":"10518","label":"Publishing (except Internet and Music Publishing)","selected":false,"children":[]},{"value":"10519","label":"Motion Picture and Sound Recording Activities","selected":false,"children":[]},{"value":"10520","label":"Broadcasting (except Internet)","selected":false,"children":[]},{"value":"10521","label":"Internet Publishing and Broadcasting","selected":false,"children":[]},{"value":"10522","label":"Telecommunications Services","selected":false,"children":[]},{"value":"10523","label":"Internet Service Providers, Web Search Portals and Data Processing Services","selected":false,"children":[]},{"value":"10524","label":"Library and Other Information Services","selected":false,"children":[]}]},{"value":"10452","label":"Manufacturing","selected":false,"children":[{"value":"10479","label":"Beverage Product Manufacturing","selected":false,"children":[]},{"value":"10485","label":"Chemical and Chemical Product Manufacturing","selected":false,"children":[]},{"value":"10478","label":"Food Product Manufacturing","selected":false,"children":[]},{"value":"10490","label":"Furniture and Other Manufacturing","selected":false,"children":[]},{"value":"10488","label":"Machinery and Equipment Manufacturing","selected":false,"children":[]},{"value":"10487","label":"Metal and Metal Product Manufacturing","selected":false,"children":[]},{"value":"10486","label":"Non-Metallic Mineral Product Manufacturing","selected":false,"children":[]},{"value":"10484","label":"Petroleum and Coal Product Manufacturing","selected":false,"children":[]},{"value":"10483","label":"Printing (including the Reproduction of Recorded Media)","selected":false,"children":[]},{"value":"10482","label":"Pulp, Paper and Converted Paper Product Manufacturing","selected":false,"children":[]},{"value":"10480","label":"Textile, Leather, Clothing and Footwear Manufacturing","selected":false,"children":[]},{"value":"10489","label":"Transport Equipment Manufacturing","selected":false,"children":[]},{"value":"10481","label":"Wood Product Manufacturing","selected":false,"children":[]}]},{"value":"10451","label":"Mining","selected":false,"children":[{"value":"10473","label":"Coal Mining","selected":false,"children":[]},{"value":"10474","label":"Oil and Gas Extraction","selected":false,"children":[]},{"value":"10475","label":"Metal Ore Mining","selected":false,"children":[]},{"value":"10476","label":"Non-Metallic Mineral Mining and Quarrying","selected":false,"children":[]},{"value":"10477","label":"Exploration and Other Mining Support Services","selected":false,"children":[]}]},{"value":"15225","label":"Museum or historical services","selected":false,"children":[{"value":"15226","label":"Museum","selected":false,"children":[]},{"value":"15227","label":"Heritage organisation or group","selected":false,"children":[]},{"value":"15228","label":"Professional historian","selected":false,"children":[]},{"value":"15229","label":"Family history group","selected":false,"children":[]}]},{"value":"10844","label":"Other","selected":false,"children":[{"value":"10845","label":"Private citizen","selected":false,"children":[]},{"value":"10846","label":"Prefer not to say","selected":false,"children":[]}]},{"value":"10462","label":"Professional, scientific and technical services","selected":false,"children":[{"value":"10532","label":"Architectural and Engineering Services","selected":false,"children":[]},{"value":"10531","label":"Computer System Design and Related Services","selected":false,"children":[]},{"value":"15222","label":"Legal and Accounting Services","selected":false,"children":[]},{"value":"10530","label":"Professional, Scientific and Technical Services (Except Computer System Design and Related Services)","selected":false,"children":[]},{"value":"15223","label":"Scientific Research Services","selected":false,"children":[]},{"value":"10533","label":"Surveying, GIS and Mapping Services","selected":false,"children":[]},{"value":"15224","label":"Other Professional, Scientific and Technical Services","selected":false,"children":[]}]},{"value":"10464","label":"Public administration and safety","selected":false,"children":[{"value":"10536","label":"Public Administration","selected":false,"children":[]},{"value":"10537","label":"Defence","selected":false,"children":[]},{"value":"10538","label":"Public Order, Safety and Regulatory Services","selected":false,"children":[]}]},{"value":"10461","label":"Rental, hiring and real estate services","selected":false,"children":[{"value":"10528","label":"Rental and Hiring Services (except Real Estate)","selected":false,"children":[]},{"value":"10529","label":"Property Operators and Real Estate Services","selected":false,"children":[]}]},{"value":"10456","label":"Retail trade","selected":false,"children":[{"value":"10503","label":"Motor Vehicle and Motor Vehicle Parts Retailing","selected":false,"children":[]},{"value":"10504","label":"Fuel Retailing","selected":false,"children":[]},{"value":"10505","label":"Food Retailing","selected":false,"children":[]},{"value":"10506","label":"Other Store-Based Retailing","selected":false,"children":[]},{"value":"10507","label":"Non-Store Retailing and Retail Commission-Based Buying and/or Selling","selected":false,"children":[]}]},{"value":"10458","label":"Transport, postal and warehousing","selected":false,"children":[{"value":"10510","label":"Road Transport","selected":false,"children":[]},{"value":"10511","label":"Rail Transport","selected":false,"children":[]},{"value":"10512","label":"Water Transport","selected":false,"children":[]},{"value":"10513","label":"Air and Space Transport","selected":false,"children":[]},{"value":"10514","label":"Other Transport","selected":false,"children":[]},{"value":"10515","label":"Postal and Courier Pick-up and Delivery Services","selected":false,"children":[]},{"value":"10516","label":"Transport Support Services","selected":false,"children":[]},{"value":"10517","label":"Warehousing and Storage Services","selected":false,"children":[]}]},{"value":"10455","label":"Wholesale trade","selected":false,"children":[{"value":"10498","label":"Basic Material Wholesaling","selected":false,"children":[]},{"value":"10499","label":"Machinery and Equipment Wholesaling","selected":false,"children":[]},{"value":"10500","label":"Motor Vehicle and Motor Vehicle Parts Wholesaling","selected":false,"children":[]},{"value":"10501","label":"Grocery, Liquor and Tobacco Product Wholesaling","selected":false,"children":[]},{"value":"10502","label":"Other Goods Wholesaling","selected":false,"children":[]}]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Add attachments here","descriptionHtml":"Add attachments here","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/129","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/129","calendarParams":{"firstDay":1,"date":"2025-07-04T10:27:01+1000","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a1834da2-bd49-3b25-927e-ea18ea7aa7a0","appLinkName":"System Confluence","appLinkUrl":"https://spatial-qld-support.atlassian.net/wiki","spaceKey":"QSUITE","spaceName":"Spatial Application - Customer Support","spaceUrl":"https://spatial-qld-support.atlassian.net/wiki/spaces/QSUITE","isServer":false},"labels":[],"projectKey":"CSREF","serviceDeskId":2,"kbLinkDomainURLs":["https://spatial-qld-support.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NGY3ZmY2My1jYzAyLTQ2ZGItODcxOC00N2Q5MmQyMTk5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE1OTAwMjEsIm5iZiI6MTc1MTU4ODgyMX0.q-YjCZaE_0e4w_0ycH7K7bKassmalFH3geV12ap6a6Q","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"84f7ff63-cc02-46db-8718-47d92d219971","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/2?xdm_e=https%3A%2F%2Fspatial-qld-support.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1NDFkNjBlMGIyYjZlODc0Njc5ZmNiMWFkYTM3MDNjODY5ZWRiZWJkYmVjZjY3NjA2M2Y3ZjgyYzM5ZDIxZjhlIiwiaXNzIjoiNzM5NTRhMGUtMWU1Yy0zMTdlLTg1ZmEtMTY5OGI3ZGJhZmQ1IiwiY29udGV4dCI6e30sImV4cCI6MTc1MTU4OTcyMSwiaWF0IjoxNzUxNTg4ODIxfQ.p019qhK24-DrVmb0P9P23ZaPFNSgGFWUpKkMcpv9iG0\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjczOTU0YTBlLTFlNWMtMzE3ZS04NWZhLTE2OThiN2RiYWZkNSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9zcGF0aWFsLXFsZC1zdXBwb3J0LmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3NwYXRpYWwtcWxkLXN1cHBvcnQuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiQ1NSRUYiLCJpZCI6IjEwMDAwIn19fSwiZXhwIjoxNzUxNTg5NzIxLCJpYXQiOjE3NTE1ODg4MjF9.ONFKDj5VAwF5zqVzkHnujnYTmgceRhP7dCNNsjmjIP0\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://spatial-qld-support.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://spatial-qld-support.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CSREF\\\",\\\"id\\\":\\\"10000\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CSREF\\\",\\\"project.id\\\":\\\"10000\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2\\\",\\\"servicedesk.requestTypeId\\\":\\\"129\\\"}\",\n \"timeZone\":\"Australia/Brisbane\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://spatial-qld-support.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}