Queensland Spatial Help Centre

Welcome to the Queensland Spatial Help Centre

About the Spatial Help Centre

Spatial Help Centre is an initiative of Spatial Information, Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (Queensland)
Your Privacy, how to sign up and why you should

Topics

  1. General support
    1. How do I.....
      How do I.....
    2. Report a data or technical issue
      Report a data or technical issue
    3. Museum General Enquiry
      Museum General Enquiry
    Show 6 more
  2. Get access
    1. System Access Request
      System Access Request
    2. Planet - QSat access request
      Planet - QSat access request
    3. eLVAS Access Request
      eLVAS Access Request
    Show 5 more
  3. Imagery and LiDAR
    1. Purchase Imagery and LiDAR
      Purchase Imagery and LiDAR
    2. Access Imagery and Elevation Services
      Access Imagery and Elevation Services
    3. Imagery capture date enquiry
      Imagery capture date enquiry
    Show 7 more
  4. Publish spatial data
    1. Qld Globe or GeoResGlobe layer requests
      Qld Globe or GeoResGlobe layer requests
    2. Qld Globe/GeoResGlobe topic change request
      Qld Globe/GeoResGlobe topic change request
    3. Qld Globe or GeoResGlobe - Shared map extension
      Qld Globe or GeoResGlobe - Shared map extension
    Show 1 more
  5. Custom services
    1. Custom Mapping
      Custom Mapping
    2. Large format plot request
      Large format plot request
    3. Web Map or Web Feature Service request
      Web Map or Web Feature Service request
    Show 4 more
  6. Change requests (apps & data)
    1. Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development only: High resolution historical imagery request
      Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development only: High resolution historical imagery request
    2. Spatial Help Centre Access Request
      Spatial Help Centre Access Request

Featured portals

  1. Spatial Customer Support

    Submit an enquiry or access request to the Customer Support team

  2. Government employee - Spatial support portal

    Submit a Qld Globe or GeoResGlobe requests or a Mapping request.

  3. Museum

    History of mapping and surveying of land in Queensland enquiries.
    We are currently experiencing longer response times due to a significant volume of enquiries and are working to resolve early 2025. We will keep you updated on the progress of your enquiry. Thank you for your continued patience and understanding.

Suggested forms

  • General service request in Spatial Customer Support

    Use this form if your enquiry does fit into any other form

  • Report a data or technical issue in Spatial Customer Support

    Report data errors (eg. address, map label, rural property name) and technical issues with systems or services.

  • System Access Request in Spatial Customer Support

    Request access to Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development systems: (GLR, QNTIME, LPE, CISP, LAMS, LTL, SCDB, QSpatial data publisher).

  • How do I..... in Spatial Customer Support

    Ask about how to do something or find something in a spatial application.

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