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In the Map Viewer load an elevation layer via the  Add button and Search for Layers

There are two types of elevation services: Tile-cached and Dynamic (see the glossary) but note at versions ArcGIS Entreprise 10.7.x to 10.9.x the LERC Tile_cached elevation services do NOT display in the Map Viewers, therefore please use the dynamic elevation services.

Only the default renderer (not Hillshade and other renderers) displays the elevation service in normal height mode:

To see a Hillshade, Aspect or Slope rendered elevation in the map, click the three dots (…) and choose Image Display.

Choose Renderer -> Hillshade, Symbology Type -> Stretch, Stretch Type -> Standard Deviation and make sure to have the Dynamic range adjustment (DRA) box ticked:

To see the height at different locations make sure the Default (None) renderer is enabled, then configure the pop-ups:

Using the Configure Attributes link select the fields you’d like to display in the pop-up and apply Field Aliases i.e. the Raster.ItemPixelValue is the Height.  Do not use the Aspect, Hillshade or Slope renderer pixel values for height:

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