Jira Service Management

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All fields marked with a red asterisk are mandatory 2. Prior to SI commencing any topic development, the topic, the subject, content and timeframes will need to be agreed to between the Director, Land Systems and Spatial Information Access (representing SI) and the nominated Approving Officer. 3. If you are not logged in to this Help Portal please add your preferred contact email address to the <ins>Email Confirmation To</ins> field 4. Clicking on SEND will trigger an approval email to be sent to the nominated approving officers email address, your request will not proceed until the approving officer approves this request","callToAction":"Qld Globe - new topic request","introHtml":"This form below should only be completed when a new TOPIC is required in the Queensland Globe. 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We will contact you if your agency is not registered. You will need to nominate an executive director, director, regional manager or manager to approve this form.","callToAction":"QSat Access Request","introHtml":"Use this form to request access to QSat (satellite) imagery. For more information on satellite imagery in Queensland visit here: <a href=\"https://www.business.qld.gov.au/running-business/support-assistance/mapping-data-imagery/imagery/satellite\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.business.qld.gov.au/running-business/support-assistance/mapping-data-imagery/imagery/satellite</a>.","icon":10692,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10692","groups":[35],"key":""},{"id":"391","name":"SIR access requests","descriptionHtml":"Users should complete all relevant fields prior to submitting a request.","callToAction":"SIR access requests","introHtml":"For creating new accounts in SIRQRY, SIRUPD, SIRAPP or any related technical requests, troubleshooting","icon":10693,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10693","groups":[35],"key":""},{"id":"120","name":"SISP Enquiries","descriptionHtml":"Use this form for enquiries related to the Department's Spatial Imagery Service Program (SISP). 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You must first register as a Spatial Help Centre customer <a href=\"https://spatial-qld-support.atlassian.net/servicedesk/customer/portal/8/article/63373356?src=-1357212577\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to sign up and why</a>. If you require access to a Spatial System or Application please complete the Systems Access request form.","callToAction":"Spatial Help Centre - Customer Access Request","introHtml":"Request access to a Spatial Help Centre restricted space.","icon":10504,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[102],"key":""},{"id":"344","name":"Spatial Help Centre - Jira Questions","descriptionHtml":"","callToAction":"Spatial Help Centre - Jira Questions","introHtml":"Use this form to ask questions about or provide feedback on the Spatial Information JIRA implementation","icon":10678,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10678","groups":[102],"key":""},{"id":"88","name":"Systems access request form","descriptionHtml":"","callToAction":"Systems access request form","introHtml":"Use this form to request access to GLR, QNTIME, SMIS, CISP, LAMS, LTL, SCDB or QSpatial","icon":10517,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[35],"key":""},{"id":"113","name":"Imagery & Elevation - Service Access Request","descriptionHtml":"<a href=\"https://qld-resources-spatial-data.atlassian.net/wiki/spaces/img/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Imagery & Elevation Service Knowledge Base</a>","callToAction":"Imagery & Elevation - Service Access Request","introHtml":"","icon":10629,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10629","groups":[],"key":""},{"id":"518","name":"Qld Globe or GeoResGlobe - Shared Maps","descriptionHtml":"","callToAction":"Qld Globe or GeoResGlobe - Shared Maps","introHtml":"If you require a custom shared map or a shared map to remain active for longer than 30 days please complete and submit this form","icon":10573,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[],"key":""},{"id":"297","name":"QSAT Access Request","descriptionHtml":"","callToAction":"QSAT Access Request","introHtml":"This form is hidden from the portal as it is for internal DASS use only","icon":10517,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"519","name":"QSuite change request","descriptionHtml":"","callToAction":"QSuite change request","introHtml":"","icon":10487,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[],"key":""},{"id":"286","name":"Report a problem or technical issue","descriptionHtml":"","callToAction":"Report a problem or technical issue","introHtml":"This form should be used to report a problem or technical issue with a spatial system, application or service","icon":10512,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"390","name":"Report a problem or technical issue with a spatial system, application or service","descriptionHtml":"","callToAction":"Report a problem or technical issue with a spatial system, application or service","introHtml":"This form should be used to report a problem or technical issue with a spatial system, application or service","icon":10512,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"393","name":"SIR Support","descriptionHtml":"","callToAction":"SIR Support","introHtml":"","icon":10512,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"466","name":"Survey Plan Quality","descriptionHtml":"","callToAction":"Survey Plan Quality","introHtml":"","icon":10695,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10695","groups":[],"key":""},{"id":"329","name":"Systems access request form (Web Services)","descriptionHtml":"","callToAction":"Systems access request form (Web Services)","introHtml":"This form is hidden from the portal as it is for DASS Internal Use only","icon":10628,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10628","groups":[],"key":""},{"id":"341","name":"Systems Support","descriptionHtml":"","callToAction":"Systems Support","introHtml":"","icon":10523,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"82","name":"Vegetation GIS Support Request","descriptionHtml":"If you are unable to access the new work area please include your name in the Summary field below","callToAction":"Vegetation GIS Support Request","introHtml":"Users Please Note: This form has been migrated to a <a href=\"https://spatial-qld-support.atlassian.net/servicedesk/customer/portal/27\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">new work area</a> . 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