Jira Service Management

{"xsrfToken":"2bf28d52a53ef07dbc9e7ef577cfa263b682499b_lout","branding":{"id":"24","key":"img","name":"State Imagery","portalBaseUrl":"/servicedesk/customer/portal/24","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/24/19","theme":{"headerBGColor":"#b9b9b9","headerLinkColor":"#292929","headerLinkHoverColor":"#dedede","headerLinkHoverBGColor":"#dedede","headerBadgeColor":"#dedede"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e7ae3af9-7e6f-42b8-b0d3-e23e38e7b7e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NGY3ZmY2My1jYzAyLTQ2ZGItODcxOC00N2Q5MmQyMTk5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3YWUzYWY5LTdlNmYtNDJiOC1iMGQzLWUyM2UzOGU3YjdlNiI6WyJyZWFkIl19LCJleHAiOjE3MzUyMjc3MjIsIm5iZiI6MTczNTIyNzEyMn0.-xOe0VCIiRv0Bw342M08jwWL5PZC8QVI6V9zZ4kz608&client=84f7ff63-cc02-46db-8718-47d92d219971&mode=fit","logoId":"e7ae3af9-7e6f-42b8-b0d3-e23e38e7b7e6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Queensland Spatial Help Centre","sharedPortalName":"Queensland Spatial Help Centre","userInitialAnnouncementHeader":"About the Spatial Help Centre","userInitialAnnouncementMessageWiki":"The Spatial Help Centre is unavailable over the Christmas period, resuming on 2 January 2025.\nSpatial Help Centre is an initiative of Spatial Information, Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (Queensland) <a href=\"https://spatial-qld-support.atlassian.net/wiki/spaces/SHC/pages/63373356/Your+Privacy+how+to+sign+up+and+why+you+should#Your-Privacy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Your Privacy</a> <a href=\"https://spatial-qld-support.atlassian.net/wiki/external/63373356/NmZmZjgyZDRmNzY1NDNiYzg0ZTMxOTJiZjRlOThlYzI?atlOrigin=eyJpIjoiMTU1MjQyNGI3MTUwNDEyZmExMGQ1NWJkNDc1YjliMWMiLCJwIjoiYyJ9\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">How to sign up and why you should</a> <a href=\"https://support.atlassian.com/atlassian-account/docs/log-in-with-a-third-party-account/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">How to log in with a third-party account (e.g. Microsoft)</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Queensland Spatial Help Centre","sharedPortalName":"Queensland Spatial Help Centre","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Queensland Spatial Help Centre","sharedPortalName":"Queensland Spatial Help Centre","announcementHeader":"About the Spatial Help Centre","announcementMessage":"The Spatial Help Centre is unavailable over the Christmas period, resuming on 2 January 2025. \n\nSpatial Help Centre is an initiative of Spatial Information, Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (Queensland)\n[Your Privacy|https://spatial-qld-support.atlassian.net/wiki/spaces/SHC/pages/63373356/Your+Privacy+how+to+sign+up+and+why+you+should#Your-Privacy]\n[How to sign up and why you should|https://spatial-qld-support.atlassian.net/wiki/external/63373356/NmZmZjgyZDRmNzY1NDNiYzg0ZTMxOTJiZjRlOThlYzI?atlOrigin=eyJpIjoiMTU1MjQyNGI3MTUwNDEyZmExMGQ1NWJkNDc1YjliMWMiLCJwIjoiYyJ9]\n[How to log in with a third-party account (e.g. Microsoft)|https://support.atlassian.com/atlassian-account/docs/log-in-with-a-third-party-account/]","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d165fdb4-4745-4ca1-8232-4dbef107813b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NGY3ZmY2My1jYzAyLTQ2ZGItODcxOC00N2Q5MmQyMTk5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQxNjVmZGI0LTQ3NDUtNGNhMS04MjMyLTRkYmVmMTA3ODEzYiI6WyJyZWFkIl19LCJleHAiOjE3MzUyMjc3MjIsIm5iZiI6MTczNTIyNzEyMn0.gXU7snNa0hG_IKac2UFD8U4KMXpqMwlmesSOivYG8M8&client=84f7ff63-cc02-46db-8718-47d92d219971&height=300&mode=fit","bannerMediaApiFileId":"d165fdb4-4745-4ca1-8232-4dbef107813b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"24","key":"img","projectId":10048,"serviceDeskId":24,"name":"State Imagery","description":"Use this space to contact the State Imagery & Elevation team about web services, imagery dates, high resolution historic imagery, and general enquiries. 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