Jira Service Management

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Information about what is provided and associated costs are here: <a href=\"https://www.business.qld.gov.au/running-business/support-assistance/mapping-data-imagery/imagery/aerial-photography\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Court Certificates</a>","icon":10523,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"331","name":"Email requests","descriptionHtml":"","callToAction":"Email requests","introHtml":"","icon":10492,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"484","name":"Project","descriptionHtml":"Raise a request here for long term projects and tasks for the State Imagery team","callToAction":"Project","introHtml":"To be used for project work or longer tasks","icon":10481,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[],"key":""},{"id":"714","name":"SiteScan ESRI Drone software - new user access request","descriptionHtml":"Please bookmark this ESRI <a href=\"https://www.esri.com/arcgis-blog/products/site-scan/imagery/drone-imagery-and-site-scan-for-arcgis-frequently-asked-questions/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SiteScan for ArcGIS support page</a> which provides information on how to use SiteScan","callToAction":"SiteScan ESRI Drone software - new user access request","introHtml":"","icon":10503,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[],"key":""}],"reqGroups":[{"id":74,"name":"General"}],"orderMapping":{"74":[334,333,332,537]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a1834da2-bd49-3b25-927e-ea18ea7aa7a0","appLinkName":"System Confluence","appLinkUrl":"https://spatial-qld-support.atlassian.net/wiki","spaceKey":"img","spaceName":"Imagery and Elevation Knowledge Base","spaceUrl":"https://spatial-qld-support.atlassian.net/wiki/spaces/img","isServer":false},"labels":[],"projectKey":"STIMG","serviceDeskId":24,"kbLinkDomainURLs":["https://spatial-qld-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":24,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"STIMG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NGY3ZmY2My1jYzAyLTQ2ZGItODcxOC00N2Q5MmQyMTk5NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyOTczMDgsIm5iZiI6MTczMjI5NjEwOH0.5xA6IcZaPxxT1kcpg1gnrwQAMeNSj7wW5h_JubfxMkQ","targetCollection":"upload-project-10048","endpointUrl":"https://api.media.atlassian.com","clientId":"84f7ff63-cc02-46db-8718-47d92d219971","tokenDurationInMins":20}},"sharedPortal":{"name":"Queensland Spatial Help Centre","description":"Welcome to the help center - we're here to help! 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