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Request access to Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (NRMMRRD) systems: EDS, GLR (including GLR web services), QNTIME, LPE, CISP, LAMS, LTL, SCDB.
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If sensitive information is required, request a phone call.</p>\n<p>As from 1 July 2024, a court certificate will only include the signed certificate and a copy of the image in its native format (TIF - historic aerial photo or GeoTIFF - orthomosaic tile).</p>\n<p>Processing time is 10 business days from date of quote confirmation. The cost of a court certificate is $92.33 (inc. GST).</p>\n<p>For more information:<br> See <a href=\"https://www.business.qld.gov.au/running-business/support-assistance/mapping-data-imagery/imagery/aerial-photography\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Court Certificates - Imagery</a> (Additional costs for imagery orthophotos will be included in the quote).<br> See <a href=\"https://www.legislation.qld.gov.au/view/html/inforce/current/act-1977-047#sec.66\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Astronomical Phenomenon - Evidence Act 1977 Part 5, Division 2, Section 66</a>.</p>\n<p>Your privacy: see <a href=\"https://www.resources.qld.gov.au/legal/privacy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Privacy</a></p>","callToAction":"Court Certificate","introHtml":"<p>Request court certificate for metadata validation of an aerial photography frame / orthophoto tile or Astronomical Phenomenon.</p>","icon":10523,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[3],"key":""},{"id":"1253","name":"Digital Data eXchange (DDX)","descriptionHtml":"","callToAction":"Digital Data eXchange (DDX)","introHtml":"<p>Use this form for any DDX related issues/queries</p>","icon":10893,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10893","groups":[3],"key":""},{"id":"635","name":"eLVAS Access Request","descriptionHtml":"","callToAction":"eLVAS Access Request","introHtml":"<p>Request access to the electronic Land and Vegetation Administration System (eLVAS).</p>","icon":10737,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10737","groups":[169],"key":""},{"id":"636","name":"eLVAS General Request","descriptionHtml":"","callToAction":"eLVAS General Request","introHtml":"<p>Request offer withdrawals, re-open cases, batch document deletion, change tenancy details, organisation correction.</p>","icon":10738,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10738","groups":[169],"key":""},{"id":"647","name":"General service request","descriptionHtml":"<p>Used by government employees for general questions that don't fit any of the other Government use only forms</p>","callToAction":"General service request","introHtml":"<p>Use this form if your enquiry doesn't fit into any other form</p>","icon":10512,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[169],"key":""},{"id":"129","name":"How do I.....","descriptionHtml":"","callToAction":"How do I.....","introHtml":"<p>Ask about how to do something or find something in a spatial application.</p>","icon":10632,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[3],"key":""},{"id":"608","name":"Planet - QSat access request","descriptionHtml":"<p>By completing and submitting this form you agree to the <a href=\"https://www.forgov.qld.gov.au/property-land-and-infrastructure/view-qsat-satellite-images-of-queensland\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">QSat terms and conditions</a></p>","callToAction":"Planet - QSat access request","introHtml":"<p>Request access to Planet satellite imagery under the QSat initiative.</p>","icon":10503,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[169],"key":""},{"id":"1055","name":"Property Location Service (PLS)","descriptionHtml":"","callToAction":"Property Location Service (PLS)","introHtml":"<p>Request access to the PLS address validation service or report technical issues</p>","icon":10860,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10860","groups":[3,169],"key":""},{"id":"650","name":"Purchase Imagery and LiDAR","descriptionHtml":"","callToAction":"Purchase Imagery and LiDAR","introHtml":"<p>Purchase latest LiDAR and high resolution scanned or digital imagery.</p>","icon":10468,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[3],"key":""},{"id":"221","name":"Report a data or technical issue","descriptionHtml":"","callToAction":"Report a data or technical issue","introHtml":"<p>Report data errors (eg. address, map label, rural property name) and technical issues with systems or services.</p>","icon":10656,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10656","groups":[3,169],"key":""},{"id":"646","name":"SiteScan ESRI Drone software - new user access request","descriptionHtml":"<p>Please bookmark this ESRI <a href=\"https://www.esri.com/arcgis-blog/products/site-scan/imagery/drone-imagery-and-site-scan-for-arcgis-frequently-asked-questions/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SiteScan for ArcGIS support page</a> which provides information on how to use SiteScan</p>","callToAction":"SiteScan ESRI Drone software - new user access request","introHtml":"","icon":10744,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10744","groups":[169],"key":""},{"id":"640","name":"Spatial Help Centre Access Request","descriptionHtml":"","callToAction":"Spatial Help Centre Access Request","introHtml":"<p>Request access to 'restricted' forms, knowledge base, or space within the QLD Spatial Information Help Centre. Report issues accessing the Help Centre or with your account. Register as a new Spatial Information staff member.</p>","icon":10517,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[169],"key":""},{"id":"634","name":"System Access Request","descriptionHtml":"<p><b>Need help?</b> Contact <a href=\"https://spatial-qld-support.atlassian.net/servicedesk/customer/portal/2/group/3/create/129\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Customer Support</a></p>","callToAction":"System Access Request","introHtml":"<p>Request access to Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development (NRMMRRD) systems: EDS, GLR (including GLR web services), QNTIME, LPE, CISP, LAMS, LTL, SCDB.</p>","icon":10513,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[169],"key":""},{"id":"219","name":"Address data - questions or issues","descriptionHtml":"","callToAction":"Address data - 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new topic request","descriptionHtml":"<p>This form should only be completed when a new TOPIC is required in the Queensland Globe or GeoResGlobe.<br class=\"atl-forced-newline\"> Do not submit this form unless all layers for your new topic have been added to the Queensland Globe or GeoResGlobe.<br class=\"atl-forced-newline\"> For more information on Globe topics see: <br class=\"atl-forced-newline\"> <a href=\"https://qldglobe.information.qld.gov.au/help-info/topics.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://qldglobe.information.qld.gov.au/help-info/topics.html</a> <br class=\"atl-forced-newline\"> <a href=\"https://georesglobe.information.qld.gov.au/help-info/topics.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://georesglobe.information.qld.gov.au/help-info/topics.html</a></p>","callToAction":"Qld Globe or GeoResGlobe - new topic request","introHtml":"<p>Request a new TOPIC in the Qld Globe or GeoResGlobe</p>","icon":10570,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[],"key":""},{"id":"639","name":"Qld Globe or GeoResGlobe - Shared map extension","descriptionHtml":"","callToAction":"Qld Globe or GeoResGlobe - Shared map extension","introHtml":"<p>If you require a shared map to remain active for longer than 30 days please complete and submit this form.</p>","icon":10570,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[],"key":""},{"id":"637","name":"Qld Globe or GeoResGlobe layer requests","descriptionHtml":"","callToAction":"Qld Globe or GeoResGlobe layer requests","introHtml":"<p>This form should be completed and submitted for Qld Globe or GeoResGlobe new layer requests or to update or remove existing layers.<br class=\"atl-forced-newline\"> Before submitting a request please note the publication timeframes.</p>","icon":10570,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[],"key":""},{"id":"132","name":"Request spatial data","descriptionHtml":"","callToAction":"Request spatial data","introHtml":"<p>Request access to free imagery, data or services</p>","icon":10550,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"649","name":"Survey Plan Quality","descriptionHtml":"","callToAction":"Survey Plan Quality","introHtml":"<p>Used for requests forwarded from Titles Qld</p>","icon":10746,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10746","groups":[],"key":""},{"id":"220","name":"xReport a data issue","descriptionHtml":"","callToAction":"xReport a data issue","introHtml":"<p>Have you identified a possible issue with our data, if so submit details of the issue using this form.</p>","icon":10655,"iconUrl":"https://spatial-qld-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10655","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Contact Us"},{"id":169,"name":"Access to systems and applications"}],"orderMapping":{"3":[129,221,650,1055,632,1253],"169":[634,608,635,636,640,755,221,1055,646,647]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a1834da2-bd49-3b25-927e-ea18ea7aa7a0","appLinkName":"System Confluence","appLinkUrl":"https://spatial-qld-support.atlassian.net/wiki","spaceKey":"QSUITE","spaceName":"Spatial Application - 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If you don’t have a generic email address you can request a distribution list (DL) to be created by ITP at no cost using this form - "},{"type":"text","text":"Email - Distribution List - Creation / Service Catalogue / ITP Support Portal","marks":[{"type":"link","attrs":{"href":"http://itpservicedesk/HEAT/Modules/SelfService/?NoDefaultProvider=True#serviceCatalog/request/51B665FB8FA24E7B97839CEED71A6410"}}]},{"type":"text","text":"."}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":282},"layout":"default","localId":"3d662e3a-ae83-4913-9bb2-647de933f4a8"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":283},"layout":"default","localId":"411323fd-6464-4b3c-bfe5-5d4a2ff95aa2"}}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"f89f91eb-3724-4145-9e8e-23e95097b4ff"},"content":[{"type":"text","text":"Attach a list of metadata the needs to be transferred to this owner group."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":360},"layout":"default","localId":"aaa8a4c9-c761-4b35-bbd0-232c611d3f2d"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"2296d303-8174-4964-9926-615b259cb834"},"content":[{"type":"text","text":"Select a scenario that best suits your needs:","marks":[{"type":"strong"}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":275},"layout":"default","localId":"80b5a91c-96f3-4203-96a8-809ebc64dbf9"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"98dba157-5efd-4527-8b79-c158b448d43e"},"content":[{"type":"text","text":"New individual publisher","marks":[{"type":"strong"}]},{"type":"text","text":" - by selecting this option it is assumed you have new metadata to publish in Qld Spatial Catalogue."}]},{"type":"paragraph","attrs":{"localId":"57c5ac11-ebcc-4ba1-b4cd-b120f1610586"},"content":[{"type":"text","text":"If the metadata is already published in Qld Spatial Catalogue, select "},{"type":"text","text":"Replace existing publisher","marks":[{"type":"underline"}]},{"type":"text","text":"."}]}]}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"293253c4-6cba-43f3-866a-a80362662b09"},"content":[{"type":"text","text":"If the metadata is already published in Qld Spatial Catalogue it will be transferred from the existing publisher to your account."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":276},"layout":"default","localId":"af7d1c95-3068-40e8-b31e-dd245eb52c50"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"error"},"content":[{"type":"paragraph","attrs":{"localId":"615bf878-91b2-4efa-b8f9-e6c8527952e2"},"content":[{"type":"text","text":"You do not need to submit this form for QSpatial publisher access.","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"1f3d4028-d8d3-4084-99a8-c2553e1bf3b9"},"content":[{"type":"text","text":"QSpatial Publisher access management moved from FIM to Spatial Portal. 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